Frequently Asked Questions

Straight answers about products, ordering, shipping, returns, and research-use requirements are covered in our research peptides FAQ. Can’t find what you’re looking for? Contact Mode Peptides support.

Product Information

What are research peptides?

Research peptides are short chains of amino acids synthesized for use in laboratory and scientific research. Mode Peptides supplies these materials exclusively for in-vitro and qualified research applications. They are not drugs, supplements, or consumer products.

No. All products are intended strictly for laboratory research and are not for human or animal consumption. They are not represented as FDA-approved for human use, and Mode Peptides does not provide guidance regarding dosing, administration, mixing, or personal use.

Orders placed for consumer or prohibited purposes may violate our Terms & Conditions and may be refused or cancelled.

 

Lyophilized peptides are supplied in sealed vials. Storage requirements can vary by material, so researchers should follow the applicable product documentation and their laboratory’s established handling and storage protocols.Where available, product-specific storage and stability information is provided on the relevant product page or accompanying documentation.

Batch-level testing may include HPLC analysis to assess purity and concentration and mass spectrometry to help confirm molecular identity.

Applicable testing documentation is provided through a Certificate of Analysis (COA) associated with the specific lot, allowing researchers to review available analytical results.

A Certificate of Analysis is a laboratory document reporting analytical results for a particular product lot. Depending on the testing performed, it may include information such as identity, purity, and other relevant analytical measurements.

Mode Peptides provides batch-specific COAs where available, with vial QR codes designed to make the corresponding lot documentation easier to access.

Ordering & Payment

What payment methods do you accept?

Available payment methods are displayed during checkout and may vary depending on location, payment processor availability, and other transaction requirements.

No. If guest checkout is available, you can place an order without creating an account. Order confirmations and shipping updates are sent to the email address provided during checkout.

Promotions and discount codes may be offered from time to time. When an active code is available, enter it during checkout and review the applicable promotion terms before completing your purchase.

Payment information is handled by our third-party payment processor. Mode Peptides does not collect or store your full payment card number.

Our website uses encryption in transit, and payment processing is handled through a payment provider designed to maintain appropriate payment-security standards.

Shipping & Returns

Where do you ship?

Mode Peptides currently ships to eligible U.S. addresses only. We do not offer international shipping.

Available shipping methods and current rates are displayed at checkout. Shipping options may vary based on destination, order details, carrier availability, and other fulfillment conditions.

Orders placed during business days before the applicable daily fulfillment cutoff may be processed and shipped the same business day. Orders placed after the cutoff or outside business hours are generally processed on the next business day.

Actual delivery times depend on the selected carrier service and destination.

Once your order ships, you’ll receive tracking information by email. You can use the carrier’s tracking system to monitor the shipment through delivery.

Eligible unopened products in their original condition may be returned within 60 days of delivery, subject to the conditions of our Returns Policy.

Opened or used research materials are generally not eligible for return due to the nature of the products.

If your shipment arrives damaged, contact Mode Peptides support as soon as possible with your order number and clear photographs of the package and its contents.

After reviewing the information, we’ll determine the appropriate resolution in accordance with our shipping and return policies, which may include a replacement or refund where applicable.