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This Privacy Policy explains how Mode Peptides (“Mode Peptides,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website or place an order. We aim to keep our practices straightforward: we collect only the information needed to operate our store and provide our services, and we do not sell your personal information.
When you place an order or interact with our website, we may collect contact and shipping information, including your name, email address, phone number, and shipping address; your order history with us; your email address for marketing communications if you choose to subscribe to our mailing list; and analytics information about how the website is used, such as pages visited, device and browser type, and approximate location derived from your IP address.
Analytics information is collected only when you allow analytics cookies, as described in the Cookies & Analytics section below.
We do not see or store your full payment card numbers. Payment information is entered directly with and handled by our third-party PCI-compliant payment processor.
We receive only the information necessary to confirm and manage your transaction, such as whether a payment succeeded or failed and limited payment details such as card brand and the last four digits of the card.
We use the information we collect to:
Fulfill, process, and ship orders.
Send transactional communications, including order confirmations, shipping updates, and refund notices.
Send marketing communications if you have subscribed to our mailing list. Marketing emails include an unsubscribe option.
Prevent fraud and identify potentially suspicious orders.
Maintain appropriate business and transaction records.
Comply with applicable legal obligations and respond to lawful requests.
We share personal information only with service providers that help us operate our business and provide services to you. These may include:
Payment processors for processing transactions.
Shipping and delivery providers for fulfilling and delivering orders.
Email and CRM providers for transactional and marketing communications.
Analytics providers for understanding website usage and performance.
Each service provider receives only the information reasonably necessary to perform its services.
We do not sell your personal information or share it with third parties for their own independent marketing purposes.
We use a limited number of cookies and similar technologies to operate the website, remember preferences, support referrals, and—when permitted—understand website usage.
The mp_age_ok cookie records that you confirmed you are 21 or older, while the mp_analytics cookie records the analytics choice made on the same screen. Both are retained for up to 12 months.
Your shopping cart is not stored in a cookie. It is maintained using your browser’s local storage.
The mp_ref cookie may be set for 30 days when you arrive through an affiliate or referral link containing a ?ref= URL parameter. This allows us to properly attribute the referral.
Analytics cookies are opt-in.
We use Google Analytics 4 (GA4) to understand website traffic, page views, and traffic sources in aggregate. GA4 is disabled by default through Google Consent Mode and remains disabled unless you affirmatively allow analytics on the age-confirmation screen.
If you decline analytics, GA4 remains disabled in your browser and analytics cookies that may have already been set are cleared.
You can change your analytics preference at any time through the Cookie Preferences link in the website footer. This clears the applicable preference cookies and allows you to make a new choice.
You may also manage or block cookies through your browser settings or use Google’s available Analytics opt-out tools.
When you confirm that you are 21 or older, we maintain an anonymous record of that confirmation consisting of a randomly generated browser ID and a timestamp.
This record does not contain your name, email address, account information, or IP address. Age-confirmation records are deleted after 12 months.
We retain order and account information for as long as reasonably necessary to provide our services, administer applicable return or refund obligations, and satisfy legal, tax, accounting, and record-keeping requirements.
Marketing information is retained until you unsubscribe or request deletion, subject to applicable legal requirements.
When information is no longer reasonably required, we delete or anonymize it where appropriate.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.
You may also request access to, correction of, or deletion of your personal information by contacting support@modepeptides.com.
We may need to verify your identity before completing certain requests. Requests will be handled within a reasonable timeframe and subject to information we are legally required or permitted to retain.
We use reasonable administrative, technical, and organizational measures to help protect personal information.
These measures include encryption in transit using TLS across the website and access controls designed to limit access to personal information to authorized personnel who require it for their work.
No method of transmitting or storing information is completely secure. However, we work to protect information using measures appropriate to its nature and sensitivity.
This website is not directed toward anyone under 21 years of age, and we do not knowingly collect personal information from individuals under 21.
If you believe that someone under 21 has provided personal information through our website, please contact us. We will take appropriate steps to review and delete the information where required.
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.
The “Last Updated” date displayed at the top of this page indicates when the policy was most recently revised.
Material changes will be posted on this page, and where required by applicable law, we will provide additional notice.
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Mode Peptides
Email: support@modepeptides.com
This Privacy Policy is a working draft and should be reviewed by qualified legal counsel before publication or launch.
